Business Process Management / Data Quality / internal customer expectations

Internal Client Expectation Setting or the Rubber Stamp Client Engagement


Internal Stakeholder Expectation Setting Internal Stakeholder (Customer) Expectation Setting How do you attain a common outside in perspective when you have a different measure of quality according to different stakeholder groups? Personally, I need to have a clear understanding that the client realizes the difference between their choice and decisions made for them. Then I … Continue reading